Posted in: Comics, Vintage Paper | Tagged: cgc

CGC Issues Statement on Comics Holder Tampering Incident

CGC has released updated information related to the incident involving an individual tampering with CGC Comics holders

The Certified Collectibles Group (CCG), which includes Certified Guaranty Company (CGC), has released the following updated information related to the incident involving an individual tampering with CGC Comics holders.  Based on their current information, they believe that approximately 350 comic books are affected. A list of the impacted books has now been posted on the CGCcomics.com website.

If you purchased one of the comic books included in this list, you can submit it to CGC Comics for review. (Instructions to submit an eligible book for review are below.) If your book is determined to be correctly graded, it will be reholdered with a new certification number and returned to you at no charge. If your book is determined to be incorrectly graded, our support team will contact you. You may be asked to submit certain additional documentation as part of the review process.

The list of impacted comic books will be periodically updated as books are submitted for review. Our goal is to remove all impacted certification numbers from the market and ensure that anyone who purchased one of these books is appropriately compensated for losses arising from any failures in our services.

CCG exists to protect the collecting community, and in the last 36 years we have certified more than 85 million collectibles, each one backed by a comprehensive guarantee. The trust that we have built with our community sometimes makes us a target of bad actors and, despite our vigilance, this individual tampered with some of our holders.

In addition to the initiatives described above and as previously reported, we have also retained a leading private investigative service and outside counsel to conduct a comprehensive review of this incident and our processes, and to help ensure that this individual is held accountable to the fullest extent of the law. We have already made significant improvements to our processes as a result of this incident, and we will continue to take appropriate steps to help ensure that this type of incident does not happen again.

If you have any questions, or if you believe you have a tampered book that is not on our list, please reach out to us at ReportFraud@CollectiblesGroup.com.

Instructions for Submitting an Eligible Book for Review

1. Go to CGCcomics.com and either sign in or create a free account. You do not need to be a paid CGC member to submit an eligible comic book.
2. After signing in to your account, go to "Submission Forms" under "Submit" in the main menu.
3. Choose the online submission form for Comics/Magazines and start a new order.
4. Select your collectible type and then "Regular Grading Submission" and "Mail-In or Show Drop-Off."
5. Select "Holder Review" under "Special/Return Services" and enter all required information.

Use this service only for books listed here. There is no charge for this service (and all shipping fees will be paid by CGC) if your book is on this list. If your book is not on this list, please email ReportFraud@CollectiblesGroup.com. Ineligible books will be moved to the appropriate service and the submitter will be responsible for any fees.

6. Print your packing slip and mail it along with your book to CGC. Write "HRV" on the outside of your shipping box

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