It wasn't that Floyd (Jocko Sims), Helen (Freema Agyeman), Vijay (Anupam Kher), and more didn't have their own problems to face – it's just that they needed to be shifted to the back-burner once they (and we) met the patients in Max's (Ryan Eggold) makeshift palliative unit.
Just don't make us remember the snow scene again…[...]
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