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Uh Oh, I Need A Facebook/Meta Christmas Miracle… Can Anyone Help?

Uh Oh, I Need A Facebook/Meta Christmas Miracle... Can Anyone Help?



Article Summary

  • My personal Facebook account was suspended unexpectedly and the appeals process has stalled for over a month.
  • Despite following all instructions and submitting proof, Facebook claims I never appealed my suspension.
  • Friends think they've been blocked, but my account is just inaccessible due to Facebook's issue.
  • I'm seeking help from anyone at Meta to resolve this before I resort to drastic measures at their London HQ.

A month ago, when I posted to Bleeding Cool, I mentioned that my personal Facebook account had been suspended without explanation. I was invited to appeal, and I did so. These things happen; they've happened before, and I expected it would all be sorted out shortly.

Uh Oh, I Need A Facebook/Meta Christmas Miracle... Can Anyone Help?
Facebook screencap

Well, it didn't take just over a day. A month later, it has not been reviewed. I did what I was told, submitted a screenshot and the like. And then this weekend, I received the following:

Uh Oh, I Need A Facebook/Meta Christmas Miracle... Can Anyone Help?
Email screencap

So Facebook thinks I haven't appealed. Even though when I go back to my account, it says that I have. I mean… I did finish the steps. All the steps I was given to do, that is. And there is no way to go back and resubmit them or redo them. And no one at Facebook or Meta that I am able to appeal to. If any of my readers works at Meta, or knows anyone who does, could you intervene on my behalf? Too late to send out Christmas messages I know, but it would be lovely for the New Year.

This is where my Facebook account should be. What's even more annoying is that people think that I blocked them because they can no longer see my account. I really didn't! And here is an old legacy account I have revived for practical purposes, though without all of my contacts, direct messages and the like… am now praying for a Christmas Meta Miracle. Will anyone send me a "ho ho ho"? Or will I be spending the New Year camped out in Meta's HQ in London's King's Cross? I am meant to be heading down in that direction on Boxing Day anyway. There must be some easier string to pull, right? Right? RIGHT???

 


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Rich JohnstonAbout Rich Johnston

Founder of Bleeding Cool. The longest-serving digital news reporter in the world, since 1992. Author of comic books The Flying Friar, Holed Up, The Avengefuls, Doctor Who: Room With A Deja Vu, The Many Murders Of Miss Cranbourne and Chase Variant. Lives in South-West London, works from The Union Club on Greek Street, shops at Gosh, Piranha and Forbidden Planet. Father of two daughters, Amazon associate, political cartoonist.
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