After Bleeding Cool ran an article looking at the safety issues that customers had reported while using the item, Loot Crate issued a product warning and recall promise. They also stopped sending the item out in any subsequent boxes, promising a future replacement item.
Today, they have given customers more details, revealing that they had 241 reports of burn injuries using the item, including the mitt melting and burning the skin. And that they send out 360,000 in the subscription boxes in the USA, also letting us know the extensive reach of the Loot Crate subscription base.
They will issue a Mystery T-shirt and Simpsons keychain to those who return the oven mitt. Or, rather, destroy it by cutting it in half or shredding it, and taking a photo of the destroyed item, then filling in your details here, uploading the image.
Here is the recall announcement:
Hello, Looters. Every month, we strive to bring you unique, interesting, and fun items based on your favorite pop culture franchises. However, more important than providing something cool is the personal safety of our subscribers. Recently, we received reports that some of the Infinity Gauntlet Oven Mitts found in May's POWER-themed crate could not withstand certain levels of high temperature. An unexpected and unfortunate development for one of the most powerful items in the galaxy. Based on these reports, we believe it's possible some of the oven mitts sent in your Loot Crates may pose a safety hazard and are issuing a voluntary recall on all Infinity Gauntlet Oven Mitts. We're deeply sorry for the inconvenience but we'll be offering a T-shirt and Simpsons key chain to make up for it upon your submission of certain information below. Please see below for instructions on what to do with the mitts and how to claim your replacement items. Unfortunately, we won't be able to recover the Infinity Gems either.
Name of Product: Marvel Thanos Infinity Gauntlet oven mitts.
Hazard: The oven mitts lack thermal protection, posing a burn hazard to consumers.
Consumers should immediately stop using the recalled oven mitts, destroy them and contact Loot Crate to receive a replacement product of equal or greater value.
Units: About 360,000 (in addition, about 15,000 were sold in Canada and about 380 were sold in Mexico).
Description: This recall involves the Marvel Thanos Infinity Gauntlet oven mitts. The oven mitt's outer shell is 100% polyester in primarily a golden yellow color with blue, purple, green, red and black accents. The Marvel logo can be found on the upper center part of the oven mitt. Made in China and UPC code 15129322 are printed on the on the care label on the inside seams of the oven mitts.
Incidents/Injuries: The firm has received 241 reports of burn injuries, including reports of the glove melting and burning consumers' skin.
Sold exclusively at: www.lootcrate.com as an item included in their May 2016 subscription "Power"-theme box. The subscription was available from April 2016 through May 2016 for about $20.
Distributor: Loot Crate, Inc. of Los Angeles, Calif., supplied by ICUP, Inc. of Cherry Hill, N.J.
Manufactured in: China.
Note: Health Canada's press release is available at: http://www.healthycanadians.gc.ca/recall-alert-rappel-avis/index-eng.php
Profeco's (Mexico) press release is available at http://www.profeco.gob.mx/Verificacion/alertas_nvo.asp