Posted in: Comics | Tagged: Comics, diamond, retailers
When Diamond's Olive Branch Broke
Diamond Comic Distributors informed affected retailers earlier today;
Due to an error caused by a contractor in the course of a planned upgrade to Diamond's Olive Branch Distribution Center, a vital data connection was cut during a peak period of reorder activity. While the data connection has been restored, we are currently working to address a backlog of reorders that have amassed during the outage, beginning with those placed today.
Direct Ship reorders will be processed as quickly as possible. However, we cannot guarantee same-day shipping at this time. We will provide an additional update once normal operations have resumed at Olive Branch.
So if you are waiting on a retailer to reorder someone for you, don't be too impatient if it takes a smidge longer to arrive…