We have a snippet from Riot below for you to read about their decision to do so, but to be blunt, we're cool with this because while it won't stop it from ever happening again, it at least now has people on the record saying terrible stuff so that when they get banned, they don't have much else to say.
We've been taking a look at disruptive behavior in our games for a while, and voice evaluation is just one of the ways we want to make our games better for everyone who plays them.
Disruptive behavior on voice comms is a huge pain point for a lot of players. And we believe one of the ways to combat it is by providing quick and accurate ways to report abuse or harassment so we know when to take action. We also need clear evidence to verify violations of behavioral policies before we take action and to help us share with players on why a particular behavior may have resulted in a penalty.
For Valorant, we recognize there is still work to be done when it comes to the issues surrounding player behavior. In February we launched improved AFK detection, new penalties for AFK offenses, text moderation for more than 11 languages, and report feedback so players know when an action has been taken on a report that they submitted. These changes are just some of the improvements we made to build the social experience that our players deserve. In the future, we'll continue this work by utilizing voice evaluation to eventually launch improved detection and penalties around voice comms.