Posted in: eSports, Game Hardware, Games, Tabletop, Video Games | Tagged: , , , , , , ,


GameStop Launches "Contactless" Curbside Delivery Service

In a world where personal health is currently the number one priority and a pandemic is sweeping the globe, most nonessential retailers are taking a cautious stance of keeping their doors shuttered under any and all circumstances. However, GameStop, a massive gaming retail chain-store, has decided to throw all of that caution to the wind with their newest exploit (and I do mean exploit) of offering a "contactless" curbside delivery service for customers to pick up games.

Gamestop Logo
Source: GameStop

According to GameStop, via a source who got an email from GameStop about this very subject:

Over the last week, you've continued visiting our stores to purchase the entertainment and connectivity products and devices that are enabling you to find some degree of normalcy in these very trying times. We thank you for your continued loyalty to GameStop and your trust in us to deliver the products that you need. With customer and employee safety as our paramount concern, we're announcing a new way of making our stores and our wide array of gaming, accessories and collectibles products accessible to you during this time.

[…]

only employees will be allowed inside our stores. To continue to serve you from these locations, we are offering a contactless delivery service called Delivery@Door at all store locations across the country where state or local laws allow. The process is simple – just go online via GameStop.com or the GameStop App to place your order and simply select the pick up option for your local store. Your order confirmation email will contain additional instructions, including a notice when your order is ready and the phone number of the store. Just call when you arrive and one of our associates will meet you at the door with your product. Of course, you can also continue having items delivered to your doorstep also through GameStop.com or the GameStop mobile app. If, for any reason, you were unable to order your products in advance and the product is in stock in the store, one of our associates can also assist you while you remain in your car. Credit Card chip only transactions can be processed onsite.

While we are operating under Delivery@Door protocols, we will not be able to accept returns and exchanges. We will, however, be adjusting our exchange and return policy to allow you more time to return recent purchases once our stores are fully reopened. Finally, in order to ensure your and our associates utmost safety, we have temporarily suspended our product-trade-in service. Please make note that we have reduced our store operational hours to 12 p.m. – 8 p.m.

Gamestop Claims "Essential Retail" Status, "Can Stay Open"
Source: CDC

This story follows various ones before it, from GameStop calling themselves an "essential retail" service, to states shutting GameStop's stores down for the time being, for the entire United States doing the same thing. One has to ask themselves: With all of this fear about COVID-19 (also known as the Coronavirus) spreading around the international populace (likely even more rapidly than the virus itself), why is GameStop deciding to fight all calls for them to cease operation? When will GameStop decide to stop?


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Joshua NelsonAbout Joshua Nelson

Josh Nelson is a Magic: The Gathering deckbuilding savant, a self-proclaimed scholar of all things Sweeney Todd, and, of course, a writer for Bleeding Cool. In their downtime, Josh can be found painting models, playing Magic, or possibly preaching about the horrors and merits of anthropophagy. You can find them on Twitter at @Burning_Inquiry for all your burning inquiries.
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