Just a couple of days following its official launch, Call Of Duty: Mobile no longer supports controllers.
Originally, controller support was something of a surprise feature for the game. That meant, joyously, you could use your own PlayStation 4 or Xbox One controller instead of the touch screen controls. The same luxuries apply to many mobile titles, so it wasn't an odd finding by any means.
Apparently, controller support wasn't actually supposed to be a part of the game. Activision swiftly rolled out an update to the game that nuked the feature. Now, if you're planning on jumping in for a few rounds, all you can do is use the touch screen.
This came as a massive surprise for players, who had been enjoying the game (and likely crushing it) with controllers. They thought perhaps this had been an accidental change, and assumed it had to be a mistake on Activision's part. That, however, was not the case.
Hello there, thank you for contacting Spec Ops support. Unfortunately, this is no longer supported after the most recent update. I would be more than happy to help. Thank you. ^RN
— Activision Support (@ATVIAssist) October 1, 2019
The first major mobile release for the massively popular first-person shooter series has been largely successful. After a bit of a rocky start, it finally found its footing and powered ahead to amass plenty of eager players. According to Sensor Tower, it's raked in over $2 million in revenue since debuting on iOS and Android and has also achieved 20 million installs already.
It's unlikely that Call Of Duty: Mobile's massive player count is going to go down, but it's still frustrating. Touch controls have always been quite abysmal for fast-paced action games like this on phones. But if you're willing to make do and want to enjoy Call of Duty on the go, the options available for this game aren't too bad. At least now the playing field is a bit more level. Everyone must now use mobile controls.